Looking after your meals

Storage & heating instructions

Keep refrigerated at 5°C or below and always follow the use-by date printed on every pack. To keep meals longer, freeze them at −18°C or below, then thaw overnight in the fridge and heat within 24 hours. Do not refreeze a thawed meal.

All proteins are fully cooked in our kitchen. Heat every meal until it is steaming hot right through (74°C or above in the centre) before serving.

• Refrigerate at 5°C or below

  Keep every vacuum-sealed pack in the fridge at 5°C or below. The use-by date printed on the pack always applies.

• Freeze for up to 3 months

  To keep meals longer, freeze at −18°C or below for up to 3 months. Thaw overnight in the fridge, heat within 24 hours and never refreeze a thawed meal.

• Heat until steaming hot

  Every protein leaves our kitchen fully cooked. Reheat until the centre is steaming hot (74°C or above), adding 30-second bursts if needed.

• Serve it the way we do

  For the best experience, serve with fresh lime, a side salad, or your favourite fresh herbs.

Heating times by component

Open the pack and heat the meal in a microwave-safe dish — never in the vacuum pack. Times are for an 1100 W microwave. Times vary with your appliance — always heat until steaming hot right through.

• Protein skewers (chicken, lamb backstrap, eye fillet)

  One protein pack per serve — the net pack weight is printed on the label and shown on each product page.

  1 min 15 sec – 1 min 30 sec

• Saffron, barberry or sabzi herb rice

  Stir once at the end so the heat runs through the grain.

  1 min 30 sec – 1 min 45 sec

• Mixed vegetables and chargrilled potatoes

  Vegetables heat fastest — stop as soon as they are steaming.

  1 min – 1 min 15 sec

• Complete meal box (protein, rice and sides in one pack)

  Rest for 1 minute, then check the centre is steaming hot.

  2 min – 2 min 30 sec

• Refrigerate at 5°C or below
• The use-by date printed on the pack always applies
• Freeze at −18°C or below to keep meals longer
• Thaw overnight in the fridge, heat within 24 hours, never refreeze